Effective Date: 1st January 2024

Dive Subculture Technical (“we,” “us,” or “our”) operates the website www.divesubculture.com and is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your personal data.

1. Information We Collect

• Personal Data: Name, email address, phone number, nationality, and contact preferences when you register for courses or subscribe to our newsletters.
• Dive Information: Certifications, experience levels, and dive logs for course enrollments.
• Transaction Details: Payment information and purchase history.
• Usage Data: IP address, browser type, pages visited, and time spent on the website to improve your browsing experience.
• Communication Data: Information provided through inquiries, feedback, or other communications with us.

2. How We Use Your Information

We collect and use your data for the following purposes:

Service Delivery: Process registrations for courses, events, and equipment rentals.
Communication: Respond to inquiries and send updates related to your bookings or certifications.
Marketing: Send newsletters and promotional materials if you have opted in.
Analytics: Monitor and improve our website and service offerings.
Compliance: Meet legal obligations and protect against fraud.

3. Sharing Your Information

Your data is shared only when necessary, with the following entities:

• Diving Certification Agencies (e.g., TDI, SDI, SSI): To process certifications.
• Third-Party Service Providers: Payment processors, hosting providers, and mailing services.
• Affiliated Dive Centers and Equipment Suppliers: When collaborating for courses or services.
• Legal Authorities: If required to comply with legal obligations.

4. Data Security

We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the following rights regarding your data:

• Access and Correction: Request a copy of your personal data and correct inaccuracies.
• Deletion: Request the deletion of your data where legally permissible.
• Opt-Out of Marketing Communications: Unsubscribe from our emails at any time.
• Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, contact us at dive@divesubculture.com

7. Cookies and Tracking Technologies

We use cookies to analyze website traffic and personalize your browsing experience. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Since Dive Subculture Technical operates in multiple countries, your data may be transferred across borders, including outside your home country. By using our website, you consent to these transfers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Dive Subculture Technical
Website: www.divesubculture.com
Email: dive@divesubculture.com
Phone: +65 9120 3125

This policy aligns with the mission and values of Dive Subculture Technical, ensuring your data is handled with care and transparency throughout your journey with us.